thepenworks

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This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

RETURN POLICY: Purchased items can be returned within 30 days of delivery for a full credit or refund (minus shipping charges) If there is no damage to the item and the item is returned in its original packaging and has not been used. THIS DOES NOT INCLUDE ENGRAVED (PERSONALIZED) products which because of their customized nature are not returnable.


DAMAGED ITEMS: Damaged items must be reported to the Deskworks within 7 days of receiving the item or no claim can be made.


PRIVACY

Privacy is taken very seriously at The Deskworks. Our policy is simple. We will not provide, rent, or make available in any way, our customer information to any parties outside The Kyrian Crystal Co. - period. All customer information is stored offline in an encrypted format in a secure data environment. No personally identifiable information is collected on visitors to our site.

Customer E-Mail addresses are used only to send shipment updates.

Customer order information, i.e. bill to and ship to addresses, credit card information and phone numbers, are used to process the order only. No unsolicited mailings or phone calls are made. If you are uncomfortable providing your phone number, please enter 555-555-5555 in the phone number field, however due to the personalized nature of these products, there often is communication required between buyer and seller. If you choose to withhold your phone number we request that you do give your E-mail.